Veeva Systems, a provider of cloud-based software for the life sciences industry, has launched Veeva Vault CRM Service Center. Designed to enhance inbound and outbound engagement for inside sales, contact center, and hybrid representatives, the new solution offers a suite of features tailored to the unique needs of the life sciences sector.   Key capabilities of Vault CRM Service Center include case management, video calls, telephony integration, and industry-specific functionalities such as c...